Contact us
Have questions or need assistance? We’re here to help! Reach out to us with any inquiries about our
hand-crafted luxury pens—whether it’s about a custom order, care instructions, or general questions.
📧 Email: [email protected]
Call Now # 1-925-848-4024
📱 Social Media:
➡️ TikTok: @shanespensplus
➡️ Instagram: @shanespensplus
We look forward to hearing from you!
Best,
Shane Nordman
Testimonials
Jasmine Richards
I ordered a custom black walnut pen from Shane; absolutely stunning work! Quick to communicate and answer all my questions. Highly recommend!
Monica Chandler
"Shane’s Pens Plus exceeded my expectations! The craftsmanship on my custom wood pen is flawless—smooth finish, perfect weight, and writes beautifully. It’s clear Shane puts real care into his work. Great customer service and quick turnaround. Highly recommend!" Highly recommend.
Thomas Davis
Opted for Shane's corporate pens as client gifts—impeccably crafted, elegantly personalized. They certainly added a touch of class to our corporate events.
FAQs
Got questions? We've got answers on custom pens, care tips, and more!
What materials can I choose from for my custom pen?
We offer various metal kits, like brass and sterling silver, brass, copper, grey fasiners, etc. We also offer various woods to choose from, such as pine, African padauk, blood wood, Bethlehem olivewood, zebrawood, and jatoba. If you don't see what you want, let's talk; we might be able to custom order what you're specifically looking for.
How long does it take to make a custom pen?
Typically, it takes about 1-2 weeks to craft a custom pen, depending on the complexity and materials used. Will we have to special order a specific wood? Are there any cust
Can I get a pen engraved with a personal message or name
We specialize in engraving personalized initials, messages, names, or dates to make each pen uniquely yours. Message us and let's talk about what specifically you're looking for.
Do you offer VIP packages?
Yes! Every month we hand select and assemble 3-5 VIP custom kits for our most loyal pen enthusiasts!
What is your return policy on custom pens?
Due to the personalization of our products, we do not offer returns on custom pens. However, we ensure client satisfaction with a preview and approval process before finalizing the product. If for whatever reason, your pen brakes, please reach out and we can work something out!
How do I care for my custom pen to ensure it lasts
Keep your pen clean with a soft cloth and store it in a dry place. Avoid exposure to extreme temperatures and chemicals. For wooden pens, occasional polishing with a suitable wood conditioner is recommended.
